Contact us

To speak to the Customer Service Team, please call: 0800 032 6345

Lines are open Monday to Friday 8:30am-4:30pm. 

For general enquiries, you can drop us an email to the below address 

E: [email protected]

You can also write to our Head Office at:

Okarno Ltd
Head Office
Pasture Lane
Ruddington
Nottingham
NG11 6AE

Orders can be placed by phone, fax or electronic data interchange (EDI). You can also email our Customer Service team for order enquiries.

T: 0800 032 6345
E: [email protected]

Lines are open Monday to Friday 8am-5pm.

For product technical enquiries, contact our technical support team.

T: 0800 032 6345
E: [email protected]

We are committed to providing you with the best service possible. However, we know that sometimes things can go wrong.  Our Aftercare Team are here to help resolve it for you.

In the event that something isn’t quite right with your order:
Call: 07860 378044 
Email: [email protected]

Claims Notification

If you are not satisfied with our products due to damage on delivery, incorrect quantities or the wrong product being supplied, please raise your delivery discrepancy claim with our Aftercare team within 48 hours of delivery using the contact details above.  

To support your claim, and to help us to resolve it, please ensure you do the following:

• At the time of delivery, inform your delivery driver, clearly marking the issue on your delivery paperwork/EPOD
• Please take photos of the delivery and any damages
   

For online sales complaints please visit https://ec.europa.eu/consumers/odr/

The Saint-Gobain Technical Academy is a collaboration of businesses that enables customers to access up-to-date information and training on a wide range of products and systems from several Saint-Gobain brands. The training is designed to meet the requirements of the sustainable building agenda and help the industry combat the rising skills shortage. If you'd like to develop your skills further or for more information on British Gypsum training courses, contact the Saint-Gobain Technical Academy.

T: 0844 561 8810
E: [email protected]
W: www.saint-gobain.co.uk/training

Explore our eCommerce website to browse and purchase our products.

Gyproc Tools: www.gyproctools.co.uk

For all career enquiries, please visit the careers page of this website.